CUSTOMER PERCEPTION AND BEHAVIOR

Customer Segmentation Mapping

 

 

Using Cluster analysis, CART/CHAID and other Chi-square analytical techniques, customer behavioral segmentation studies become attractive and reliable. These marketing research studies are often guided by an initial qualitative segmentation exercise; quantitative customer segmentation allows you to focus on customers who are most likely to be interested in your products/services, less price sensitivity and to craft custom tailored messaging to appeal to each targeted segment.

 

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